Cancellations
Cancellation policies are never fun; however, much like a doctors surgery we have many bookings. Subsequently, late rescheduling and no shows ultimately results in other clients missing out on appointment opportunities and disrupts the work schedule for the therapist or stylist.
As a courtesy we send out an SMS reminder the day before your appointment, reminding you of your appointment date and time.
We understand that sometimes you may need to change your schedule, and we will do our very best to accommodate you.
We kindly ask that you give 24 hours notice of cancellations as "No shows" and very late cancellations may incur a late service charge fee of $15.
As a courtesy we send out an SMS reminder the day before your appointment, reminding you of your appointment date and time.
We understand that sometimes you may need to change your schedule, and we will do our very best to accommodate you.
We kindly ask that you give 24 hours notice of cancellations as "No shows" and very late cancellations may incur a late service charge fee of $15.
